Terms of Service

These terms govern your use of Solosocial (https://social.solosocial.net), operated by Bluevents (Massimo Cipicchia, DBA), 129 S Sycamore Ave, Los Angeles, CA 90036, USA (“we”). By creating an account or using the service you accept them.

1. The service

Solosocial helps you plan, create, schedule and publish content on social media accounts you own or manage (Facebook, Instagram, Threads, TikTok, YouTube, Bluesky, Mastodon, LinkedIn, Pinterest, Google Business Profile), read the comments you receive and see how your posts perform. It includes optional AI features that suggest texts, hashtags, images, videos and music.

2. Accounts

• You must be at least 18 and able to enter into a contract, and you must give accurate information.
• New accounts may need approval by the administrator. Keep your password secret: you are responsible for activity on your account.
• Each user works in their own private workspaces.

3. Connecting social accounts

• You may connect only accounts, Pages and profiles that you own or are authorized to manage.
• When you connect an account you authorize Solosocial to act on it within the permissions you grant (for example to publish the content you approve or schedule, and to read comments and statistics).
• Your use of each network remains subject to its own terms and policies, including Meta's Terms and Platform Terms (Facebook, Instagram, Threads), the TikTok Terms of Service, the YouTube Terms of Service (YouTube features use the YouTube API Services) and the Google Terms of Service, the X Terms of Service and Developer Policy, the LinkedIn User Agreement, and Pinterest's Terms of Service and Community Guidelines.
• Some networks charge for API use (for example X charges per post). Where that applies, the cost is shown in the app before you connect the network.
• You can disconnect an account at any time in the app or from the network's own settings.

4. Your content

• You keep all rights to the content you upload or publish. You give us only the permission needed to store, process and publish it on your behalf, as you instruct.
• You are responsible for your content and for having the necessary rights to it, including music, images and trademarks. Do not publish content that is illegal, infringing, misleading, hateful, or that breaks the rules of the networks.
• Content suggested by AI may be inaccurate or resemble existing material: review it before publishing. You decide what is published.

5. AI credits and paid plans

• AI credits. AI Studio features use credits. Each workspace gets a free monthly allowance, renewed on the day of the month you signed up. The credits each action costs are shown in the app before you use it. Unused credits don't carry over, have no cash value and can't be transferred. We may change the free allowance; changes apply from the next renewal.
• Solosocial Pro is an optional monthly subscription that raises the AI credits of one workspace. The price is shown before you pay; taxes such as sales tax or VAT are added where applicable.
• Payments. Payments are handled by Stripe, which may act as the seller of record for your purchase and calculates and collects the applicable taxes. Stripe's terms apply to the payment itself. We never see your full card details.
• Automatic renewal. The subscription renews automatically every month and is charged to your payment method until you cancel.
• Cancelling. You can cancel at any time from AI Studio → Manage subscription. Pro stays active until the end of the period you already paid for and is not renewed after that.
• Refunds. Payments for a period that has already started are not refunded, except where the law requires it or in case of a billing error on our side. If you are a consumer with a legal right of withdrawal, you ask us to start Pro immediately and acknowledge that the right ends once the service has been fully provided; where the law requires it, we refund the unused part of the period. To report a wrong charge, write to [email protected] before opening a dispute with your bank.
• Price changes. We will tell you at least 30 days before a new price applies to your subscription; you can cancel before it takes effect.
• Failed payments. If a renewal can't be charged, Stripe retries for a few days; if it still fails, Pro ends and the workspace goes back to the free credits.

6. Acceptable use

Do not use Solosocial to send spam, run fake engagement, impersonate others, collect other people's data without permission, interfere with the service or the networks, or break the law.

7. Availability and changes

We work to keep Solosocial available, but we do not guarantee uninterrupted operation. Features depend on the social networks' APIs, which may change, limit or stop features at any time. We may change or discontinue features, and we will update these terms when needed (the date above shows the latest version).

8. Suspension and termination

You can stop using the service and delete your account at any time (cancel any Pro subscription first, or it keeps renewing). We may suspend or close accounts that break these terms or the networks' rules, or that put the service at risk.

9. Liability

The service is provided “as is”. To the extent permitted by law, we are not liable for indirect damages, lost profits or data, for content you publish, or for actions or outages of the social networks. Nothing in these terms limits liability that cannot be limited by law, including consumers' rights.

10. Privacy

How we handle personal data is described in our Privacy Policy.

11. Law

These terms are governed by the laws of the State of California, USA. The state and federal courts located in Los Angeles County, California have jurisdiction, without prejudice to the mandatory rights of consumers to bring proceedings where they live.

12. Contact

Questions about these terms: [email protected].